General
Paperwork to keep for your race suit: receipt, label photo and order record
Which records to keep for your race suit: order confirmation, receipt, a label photo, delivery date and arrival photos, and what the store pages say about each.
Keep four things: your order confirmation with the order number, your receipt or proof of purchase, a clear photo of the suit's label, and the delivery date. The store asks for the order number when you contact support, wants a receipt or proof of purchase for returns, and tells you to check that the label is visible and valid at inspection. Save them in one folder the day the suit arrives.
Joni home | Related: contacting Joni support, returns and exchanges for fit, caring for your Joni gear
The records, and what each one is for
| Keep this | Why it helps | What the store pages say |
|---|---|---|
| Order confirmation with the order number | Support asks for the order number, name and the email you ordered with | – |
| Receipt or proof of purchase | Listed among the return conditions | – |
| Delivery date | Return windows are counted from delivery | – |
| Photo of the label, front and any print on it | Shows the marking, rating level and any expiration or validity date | – |
| Photos of the suit and packaging on arrival | Used if the suit is faulty, damaged or the wrong item | – |
| Your measurements and the size you ordered | Needed for an alteration request; custom orders cannot normally be returned | – |
| Support emails and replies | Support replies with the return address after you request a return | – |
Receipt and order record
Keep the original order confirmation, not just the payment line on a bank statement. The confirmation carries the order number, which is the first thing the store asks for. A return request needs your name, order number and the email you used to order.
Write the delivery date on the folder. The store's pages disagree on the return window for standard sizes: the shipping and returns page says 14 days of delivery, while the FAQ says 30 days. Until the store settles this, do not rely on either number. Ask support, and keep the answer.
Label photo
The label or patch carries the marking, the rating level and any expiration or validity date. Photograph it flat and in good light as soon as the suit arrives, and photograph any printed date close up. Labels can wear, and the store lists label visibility among the pre-use checks, so a photo taken early gives you a record to compare against later.
Events differ in age limits; some require gear to be no more than 5 or 10 years from manufacture. Read your event rulebook and note the date it uses.
Arrival photos and fit notes
Inspect the suit when it arrives. If it is defective, damaged or the wrong item, contact the store at once, photograph the packaging and the product, keep the packaging and include your order number. Photos matter again for faults: the store asks for photos of the fault within 14 days of delivery.
Keep the measurements you gave when ordering. If you later ask for an alteration, the store asks for current measurements and clear photos of the fit. Custom Size and Custom Made orders cannot be returned or exchanged unless faulty or the store made a mistake. For the measuring steps, see re-measuring for a replacement suit.
What about warranty?
No store page we read uses the word "warranty". This page does not promise any warranty cover. Check your own order documents for the terms that apply to you, and read defect or normal wear for how the store describes defects.
Keep a short inspection log
The store says to inspect seams, zippers, cuffs and the label before every use and after any incident. A dated line for each check, with a photo if something looks wrong, makes it easier to describe a problem accurately later. Our pre-race check lists the points.
Where to find car racing suits
If you need to replace a suit, Moto Speeds' car racing suit range is where the store lists them.
FAQ
Do race suits expire?
The store says events differ in age limits, and some require gear to be no more than 5 or 10 years from manufacture. Check your event rulebook and the date on the label.
Do I need a receipt to return a suit?
The store lists a receipt or proof of purchase among its return conditions, along with unworn condition and original packaging.
Who do I send these records to?
Email [email protected], and include the order number and clear photos. See contacting Joni support.
joni.us Editorial Team
joni.us articles are researched from published sources, cited in the text, and reviewed before publication.