Fire suit defect or normal wear: how to tell the difference before you contact support
Not sure if a seam or zipper fault is a defect or wear? See what store pages say, what to photograph, and why to check your own warranty paperwork.
Read guideGeneral
Pre-race check of your own fire suit: a six-point inspection
A six-point inspection of your own fire suit before each race weekend: seams, zipper, cuffs, contamination, fabric condition and label, plus what to do if a check fails.
Read guideAltering a fire suit safely: what hemming or taking in can mean for protection
Thinking of hemming or taking in a fire suit? See what the store says about alterations, returns and cover, and what to ask the maker before anyone cuts.
Read guideSmall damage on a fire suit: patch, repair or replace
Hole, burn mark or loose seam on your fire suit? A damage-by-damage guide to what to ask the maker, what not to patch at home, and when to retire it.
Read guidePaperwork to keep for your race suit: receipt, label photo and order record
Which records to keep for your race suit: order confirmation, receipt, a label photo, delivery date and arrival photos, and what the store pages say about each.
Read guideSticking zip or loose closure on a race suit: quick fixes and when to stop
A stuck zip or loose closure on your race suit: the gentle checks to try, what never to spray on it, and when to stop and ask the maker or request support.
Read guideShould you replace a fire suit after a fire or heavy impact?
After a fire, fuel exposure or hard impact, what to do with your race suit: what the store says to replace, how to inspect, and who to ask first.
Read guideRe-measuring for a replacement suit: using your old suit's numbers
Reordering a race suit? How to use your old suit as a fit reference, re-measure your body in the driving position, and handle the waist-point disagreement.
Read guideContacting Joni support: what to send to get a fast answer on fit or damage
What to include when you contact support about fit, a fault or transit damage: order number, name, email, measurements and clear photos, with how to reach the team.
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